LunaHost Facility Information

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Locations Dallas Our primary servers are located at the edge of downtown Dallas, TX in the Colo4Dallas 28,000 square foot raised floor facility which features redundant UPS systems with diesel generator backups, fire detection and suppression systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour manned security, redundant HVAC systems and fiber connectivity from 12 separate providers. The data center has been engineered to avoid any single point of failure in our connectivity, power, or HVAC. Dallas is an ideal location for our primary data center location because of the absence of natural disasters and its central location to the Internet backbone connections from all across the United States. Allentown Our secondary location utilizes a private, secure facility in Allentown, PA. The Allentown location was selected as a secondary LunaHost facility based on the provider's ability to provide fast response and for their experience in providing secure solutions to both business and government organizations. Its close proximity to the New York metropolitan area while at the same time situated in an area less vulnerable to natural disasters make it an ideal location for clients needing to provide custom virtual machines or hosted applications.

Network Dallas Multiple carriers with diverse building entrances Fully redundant Cisco architecture using 12008 and 7513 routers, with 5500 series switches HSRP failover connections to Level3 and Time Warner Dual network feeds to each server 100% Service Level Agreement Allentown Multiple carriers with diverse building entrances Fully redundant Cisco architecture using 12008 and 7513 routers, with 5500 series switches HSRP failover connections to CTSI/Frontier with backup connections to Verizon and Global Crossing Dual network feeds to each server 100% Service Level Agreement

Power Systems Dallas Liebert and Powerware UPS with 120, 208, 220VAC available Maintenance by-pass 2400 amps DC plant 100% diesel generator backup with auto start and auto transfer switch Generator capacity equal to building utility service A and B DC plants totally diverse Fuel capacity exceeds 24 hours Fuel delivery contract with 2-hour guarantee Allentown Liebert UPS with 120, 208, 220VAC available Maintenance by-pass 2400 amps DC plant 100% diesel generator backup with auto start and auto transfer switch Generator capacity equal to building utility service Fuel capacity exceeds 24 hours Fuel delivery contract with 2-hour guarantee

Environmental Controls Dallas Constant ambient air temperature of 68° (+/- 2°) Liebert air handlers Under-floor cooling Humidity control via Liebert units Allentown Constant ambient air temperature of 68° (+/- 2°) Liebert air handlers Under-floor cooling Humidity control via Liebert units

Security and Access Dallas 24x7 on-site technicians Biometric Scanners Multiple layers of 24x7 security cameras, card readers, and key pads Access to equipment area 24x7 via card key and key pads Non-customers enter equipment area by escort only All cabinets, cages, and suites are locking, with security upgrades available Facilities are monitored with 24 hour recording and 5 day video storage Allentown 24x7 technicians Multiple layers of 24x7 security cameras, card readers, and key pads Access to equipment area 24x7 via card key and key pads Customers enter equipment area by escort only All cabinets, cages, and suites are locking Facilities are monitored with 24 hour recording and 5 day video storage

Fire Suppression Systems Dallas and Allentown Pre-action sprinkler rated for telecommunication equipment/computer room Integrated smoke/heat detector system